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Professional Services

Because everyone needs a little help sometimes…

DistillerSR Training & Certification

Looking for training for you or your whole team? We offer a number of different training options to suit your needs and to take your DistillerSR setup to the next level.

  • Basic – designed for every user, this module covers an overview of DistillerSR’s main functionalities and navigation, as well as a high level look at configuration
  • Advanced – designed for administrators, this module covers a detailed look at administrator specific functions and complex workflow configurations
  • Reporting – designed for administrators, this module covers all canned reports as well as the different custom reporting options
  • Custom – designed for whatever you need, these one hour training sessions can be used for any feature in DistillerSR
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DistillerSR advice and configuration by experts, customized to your needs

Need help setting up projects, creating forms, configuring workflows, or getting your settings just right? Our Professional Services group can act as an extension of your team to help you with all of this and more.

We can help you with:

  • Creating, cloning, and adjusting project settings
  • Creating and assigning permissions for new users
  • Designing, creating, and configuring workflows and forms
  • Designing, creating, and configuring reports
  • Exploring DistillerSR’s advanced features
  • Making changes to existing DistillerSR projects
  • Importing references, running duplication detection checks, and editing references
  • Deleting references and datasets
  • PLUS! Introductory Training, Advanced Training, and Custom Feature Training in DistillerSR

Professional Services can be purchased by the day (8 hours / day).

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Quick Start

Your customized, fully compliant review platform, ready to go.

Accelerate your DistillerSR integration. Our DistillerSR Implementation Experts are standing by to configure DistillerSR to your organization’s unique needs. They will work with you to ensure that you get a fully compliant, scalable, and optimized DistillerSR implementation that is based on proven processes and templates.

What’s Included:

  • End-to-end project management services
  • Expert assistance to configure one DistillerSR project template*
  • One 60 minute discovery session to acquire and clarify requirements
  • One 60 minute review of the configured solution to validate accuracy and obtain feedback
  • Up to four hours of instructor-led training to get your team up to speed and productive with your new DistillerSR solution.

The above services are in addition to your regular support that is included with every DistillerSR package.

* Have more than one project to set up? Ask us about our multiple project options.

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"It's been a pleasure doing the Quick Start program. Thank you for all the time and effort you and your team have taken to ensure that we get all the help we need."

"This program was wonderful. It saved our team a lot of time and headache in setting up the program for our process. At the end of the program, we were ready to go and begin work on our first projects with a system custom-created for our specific process. All the members of the training team were knowledgeable and helpful. We are extremely happy with the program and the software. It will provide an enormous amount of value to our company."

"Overall it was a good overview and a fast way to have projects set up. Since our needs were more specialized it required more back and forth before our needs were met. However, I was impressed with the final solution. Thank you for your help."

DistillerSR Tune Up

Let us help take your review to the next level.

Think there might be a better way to configure your project, but not sure how to go about it? Our DistillerSR experts will provide you with a full report of suggested changes and recommendations on how you can make your project more efficiently meet your review needs.

What’s Included:

  • Project management services and kickoff
  • One 60 minute discovery session to acquire and clarify requirements
  • Review of current configuration (workflow, forms, settings, etc.)
  • Report detailing suggested changes and optimization recommendations
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