Vice President, Customer Success
Jean-François Pouliotte, VP Customer Success, is responsible for the care of our customer-base. Jean-François is focused on customer success, increasing product adoption, and providing the expert services our clients need.
Jean-François has over 20 years in the software industry, with the last 16 years specifically in the SaaS B2B field. Prior to joining Evidence Partners, Jean-François was the VP Customer Success for Assent Compliance, the world’s leading supply chain data management company. A leader and a strategic thinker, Jean-François has vast experience in the areas of enterprise solution implementations, product management, and client services.
Originally a software developer, Jean-François has developed the processes and teams that now support multi-million dollar SaaS businesses. Over the years, he has successfully managed the enterprise rollout of SaaS solutions to hundreds of large corporations.
Jean-François has a BA and MA in Canadian Military History from McGill University and the Université du Québec in Montréal, and a Programmer Analyst Diploma from CDI College.